ACCESSIBLE RESTROOMS
The Orpheum Theatre has wheelchair accessible restrooms available and offers baby changing stations. There are also private accessible restrooms located in the main lobby of the Orpheum Theater.
 
ACCESSIBLE SEATING - GENERAL
In accordance with the Americans with Disabilities Act, the Orpheum Theatre is dedicated to providing persons with disabilities the necessary measures to allow for a comfortable and enjoyable experience. Information regarding particular needs of individual patrons is important to us; please contact the Box Office directly at accessible@orpheum.com or by calling 612-339-7007 with any questions or concerns regarding your individual needs.
 
ACCESSIBLE SEATING - GUESTS WITH MOBILITY IMPAIRMENTS
The Orpheum Theatre offers accessible seating in various areas depending on ticket prices. Tickets for these sections are not available for the general public but will be released for general sale when no two adjacent seats are available in the given price level.

Seating is provided on a flat, level area that has padded armchairs that may be removed when access by a wheelchair is required.

Each guest who requires accessible seating may purchase an additional adjacent seat for a companion; additional party members will be seated nearby or in other seating, special consideration will be given to families for children's productions.

Please be sure to request accessible areas at the time of your ticket purchase. Accessible seating is available for purchase at the Box Office in person, over the phone through Ticketmaster, via the web at www.ticketmaster.com or through accessible@orpheum.com.

The Orpheum Theatre offers wheelchair accessible main floor, loge and balcony seating areas that may be accessed by elevator.

At the end of the performance an usher will return the wheelchair to the guest. We do not recommend transferring to fixed seats unless absolutely necessary due to possible emergency evacuation.
If a guest does not utilize a wheelchair, but needs assistance walking from the lobby to their seat, please call the Box Office in advance or e-mail accessible@orpheum.com to arrange for the use of our house wheelchair.

Please understand that our staff is unable to physically assist guests.

There are also a limited number of armless chairs available for larger guests in the accessible areas, please contact an usher to transfer to an armless chair if required.
 
AMERICAN SIGN LANGUAGE INTERPRETATION FOR HEARING IMPAIRED GUESTS
ASL interpretation is available for all events at the Orpheum Theatre for our hearing impaired guests. Our Broadway Season has one interpreted performance of each show scheduled; all other events must have interpretation requested in advance. When scheduling an interpreter for a non-Broadway event, we ask that you allow at least two weeks advance notice to secure interpreters. For a listing of currently scheduled interpreted events please see the list below or call our access hotline at 612-373-5650. To schedule interpretation, please contact the Box Office at accessible@orpheum.com or by calling 612-339-7007 or TTY/TDD 612-373-5655. For the Broadway season shows, special areas are set aside in all price levels for ASL guests to be able to view the interpreter and the stage at the best possible angle; seats in this area are limited.
 
ASSISTED LISTENING DEVICES
A limited number of portable listening devices that amplify the sound from the stage are available free of charge from any usher for all events, an ID will be held while the equipment is in your possession.
 
AUDIO DESCRIPTION FOR VISUALLY IMPAIRED GUESTS
Audio description services are available by request for our visually impaired guests. Description of actions on the stage are performed by a qualified describer who uses a microphone and a wireless unit that is transmitted to a small device much like a walkman which the guest uses to hear through earphones. Guests requiring this service are asked to allow at least two weeks advance notice to secure a describer. For a listing of described events please see the list below or call our access hotline at 612-373-5650. To schedule audio description, please contact the Box Office at accessible@orpheum.com or by calling 612-339-7007 or TTY/TDD 612-373-5655.

All theatres have wheelchair accessible restrooms available and many offer baby changing stations. There are also private accessible restrooms located in the main lobby of the State and the Orpheum and on the lower level of the Pantages that can accommodate an attendant.
Click here for currently requested and scheduled ASL interpreted and/or Audio Described events.
 
BINOCULARS
Binoculars are available for purchase at all upper level beverage stations.
 
CAMERAS
The use of cameras or other types of recording equipment is strictly prohibited.
 
CELLULAR PHONES AND PAGERS
The ringing of cellular phones or pagers can be highly disruptive during a performance. These devices should be turned off or turned to vibrate mode while at the theatre. If necessary, a cellular phone or pager can be monitored by the Event Manager.
 
CHILDREN
Children under the age of six are encouraged to attend the theatres only for special children's events. Everyone entering the theatre must have a ticket. For the comfort and enjoyment of all guests, children who are disruptive to other guests will be asked to leave the seating area. Infants will not be allowed admission to Broadway performances.