Average customer review: (4.2 Stars)
Number of reviews: 282
Lori from Louisiana
MUSIC IS WORTH IT!
Visited NYC for first time and had to see one more show. Stood in the cancellation line and got a ticket (Sorry for the dad that got sick but...) I didn't think I would like it at first, couldn't understand the words and couldn't see faces well from where I was seated but the MUSIC was great. I can't get the music out of my head. No the sound in the theater wasn't that great but the show was well worth seeing. If I ever go again I will get tickets before I go and pay the price for closer seats.
Maggie from Salt Lake City, Utah
PROBS, BUT FABULOUS PHANTOM
The Deseret News hit the nail on the head: the two standout performances were by Quentin Oliver Lee and the stage set. That said, other great performances were given by Carlotta (who actually was the understudy), Raoul, Firmin and Andre. I hate to say this, but I was very disappointed by Christine (Eva Tavares)--she sang very nasally, but her acting was quite good. The ensemble was spot on, giving the audience everything they could ask for, except for having to sing shortened versions of iconic songs as well as use different lyrics (very disconcerting for those of us who know the originals by heart ). I wanted to take my granddaughters, as they love the show as much as I do, and next time I will. I was in the disabled section, which I'm pleased to say was as good a seat as I could have hoped for, and the staff of the Eccles could not have been nicer.
Sean Downey from Toronto, Ontario
GREAT CAST, TERRIBLE SETTING.
The performers did a marvelous job. Unfortunately the venue was not up to the task of hosting it. The sound system was terrible and made the majority of the productions vocal work unintelligible. While the music of the production was distinct and recognizable, the words being spoken were simultaneously stifled by the terrible sound system and drowned out by a too loud orchestra. All in all this production was great but drug down by the sub-par venue it was hosted at.
Molly. from Cincinnati, Ohio
THIS PHANTOM WAS DIFFERENT THAN PAST SHOWS I'VE SEEN.5/8/14
May 8 2014- Just got home from seeing the Phantom of the opera in Cincinnati , It was a very good show but very different than the past shows I have seen of Broadway's Phantom. Not sure if I liked it as well. It was a good production no doubt. Singing was good but I have been to many performances and they have been phenomenal so I was a bit let down by this show. It was a great show but I have seen better broadway productions of the phantom of the opera so it was a bit disappointing to me maybe because I've seen other phantom shows that were better than tonight's . I did love the piano and fire scene that was different and I liked it I liked the flames on stage too that was cool! I would recommend seeing it though, it was a good show but I have seen better shows and so was a bit let down. The set was good but very different than any other show I've seen. The costumes were good but again better in past productions.
Bobi from New York, New York
IT WAS BETTER IN TORONTO
Sloppy performance on St. Patrick's Day in NYC - technical problems with some mics, stage hands visible at times, and a Phantom who was not at the top of his game...what we saw recently in Toronto was head and shoulders above this. Still, its a show worth seeing just for the spectacle of it all.
Matt from Buffalo, New York
MISSING NEARLY ALL EMOTION OF THE ORIGINAL
While the show was enjoyable as I have seen it many time, the performances from nearly the entire cast was average at best. Orchestra was phenomenal it drowned out all vocals and the high powered songs that should have large loud vocal crescendos was just not there. The phantom was not convincing as a dark soul and seemed more like a high schoolers rendition of the part. Boat scene and masquerade scene were very disappointing in their new versions - gone is the shear awe one has seeing this show - first timers likely to enjoy but are certainly missing out on tons of more raw emotion and one hundred times better singing from other performances - if you have seen the show you should pass
Claudia from Cincinnati, Ohio
LOTS OF SOUND ISSUES AND MUSICAL TIMING
I saw the show in Columbus, OH and it was great. Grodin is a superb Phantom, and the rest of the cast was excellent. When they came to Cincinnati (my town), I went to see it again. The performance was good - but lots of parts were sung rather fast, almost like they had better places to be. It left much to be desired. I still loved the show overall. So I took my mom for Mother's day sat. eve. She hadn't seen it since Michael Crawford played the Phantom. When we arrived, the understudy took over for the Phantom for the last week it was in town. A bit disappointing, I had talked up Grodin to her, and now felt a little stupid. BUT - When Snyder went to sing his first lines as the Phantom - nothing came out. His mic was dead!! You couldn't hear him again til they went downstairs, and when he tells Christine to "SING" he just walked off stage. Probably to fix the mic before MOTN. Smart move. But his performance was affected. After Int. he was amazing! But sound problems continued. :(
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